Some problems with washing machines, mostly with front loaders, can be caused by using the wrong soap..Front loader and top loader soap is different and using the wrong soap, or using too much of it, can cause the washing machine to leak or to stop.
Do not use too much rinse aid, especially when you wash on cold. It will build up in the inner drum and leave brown residue on your clothes.
If the washing machine does not fill water, please check that the taps are open.
If it does not drain, clear the filter.